- Are your policies fully underwritten?
- How do I initiate a claim?
- Do your policies have an excess to pay?
- What about the fine print?
- How are the insurance costs paid for?
Are your policies fully underwritten?
Yes, all policies promoted by Finance Direct are fully underwritten. This means your money is always protected to pay for potential claims. We only promote policies from Insurance Companies with a Standard and Poors international rating of no less than "A" minus.
How do I initiate a claim?
Contact us or phone 0800 399 666 and a customer service representative will forward the supporting information you need to initiate a claim.
Do your policies have an excess to pay?
Yes, in most cases you will pay the first $100 of every claim.
What about the fine print?
We only promote policies that spell out in plain terms exactly what is covered and what is not covered. Contact us or phone on 0800 399 666 to receive a copy of full policy wording.
How are the insurance costs paid for?
On most occasions and with your permission we include the cost of your protection insurance or warranty cover in your weekly or monthly finance repayments.